Privacy Policy

At Reel Ads (Pty) Ltd (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

Contact Information: Name, email address, phone number, and company name

Business Information: Details about your business, marketing objectives, and advertising preferences

Payment Information: Billing details when you engage our services

Website Usage Information: Data collected through cookies and similar tracking technologies, including IP address, browser type, and pages visited

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To manage and execute advertising and marketing campaigns on your behalf

Communication: To respond to inquiries, provide customer support, and send important service-related updates

Marketing: To send promotional content, newsletters, and offers, subject to your preferences

Improvement: To analyze website usage and improve our services, website performance, and user experience

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist with website hosting, payment processing, analytics, or marketing services

Legal Obligations: Where required by law or necessary to protect our rights and the rights of others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. You can manage or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take reasonable steps to safeguard your data, no method of online transmission or storage is completely secure, and absolute security cannot be guaranteed.

6. Your Rights Under POPIA

As a South African resident, you have rights under the Protection of Personal Information Act (POPIA), including:

Access: Request access to your personal data

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your data where legally applicable

Objection: Object to the processing of your data for direct marketing purposes

To exercise any of these rights, please contact us at [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of these external websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Reel Ads (Pty) Ltd

Email: [email protected]

This Privacy Policy is designed to comply with POPIA and applicable international privacy standards to ensure transparency, accountability, and the protection of your personal information.